Are your devices fully protected?

Star Shield extended warranty standard and premium plan

Star Shield offers 3 Extended Warranty plans to alleviate any stress and uncertainties you may have, with regards to your devices. The plans include: Standard, Premium and Elite. Focus on utilising your devices to the best of its ability, instead of stressing out about them, by receiving coverage beyond the standard manufacturer’s warranty. Star Shield’s Premium Plan provides Accidental Damage Protection against accidental handling of your electronics. Both plans can only be purchased online, within 9 months from device purchase date. Tablets are only eligible for Accidental Damage Protection.

WHAT DEVICES DO WE COVER UNDER
STANDARD AND PREMIUM PLAN?

Desktop
Laptop
Tablet
Smartphone
Printer

OUR COVERAGE BENEFITS

Be stress free with our warranty deals that ensure that your devices go back to how they were when you first bought them even after being damaged. Follow these simple steps to know more about the various benefits exclusively available for you. Simply scroll down to the table below that gives information on the various benefits under the respective deals, namely standard and premium. Click on the coverage benefit that you want to know more about and make an informed decision to protect your favorite devices.

COVERAGE STANDARD PREMIUM
Replacement Parts
Service Labour
Diagnostic Service
Cleaning Service
Over the Phone Technical Support
1-Time Warranty Ownership Transfer
Digital Warranty Record
Priority Repair
1-to-1 Exchange (Beyond Repair)
Loan Units (Subjected to availability)*

1-Time Battery Replacement*
1-Time Cracked Screen Replacement**
1-Time Fire, Theft and Flood Replacement
Power Surge Protection
Number of Times Claimable Unlimited till Coverage Value
Coverage Value 100%
Excess Fees (Per repair service) No excess
Coverage Duration 24 Months

 

*Loan Unit and Battery Replacement is only applicable to Notebooks.

** Cracked Screen Replacement is only applicable to Notebooks, Smartphones and Tablets.

For the full terms and conditions, click here