Are your devices fully protected?

Star Shield Extended Warranty Standard and Premium Plan

Star Shield offers 3 Extended Warranty plans – Standard, Premium and Elite – to alleviate any stress and uncertainties you may have with regards to your devices. Instead of stressing out about your devices, focus on utilising them to the best of their ability by receiving coverage beyond the standard manufacturer’s warranty. Star Shield’s Premium Plan also provides Accidental Damage Protection against accidental mishandling of your electronics. Both plans can only be purchased online, within 9 months from device purchase date. Tablets are only eligible for Accidental Damage Protection.

WHAT DEVICES DO WE COVER UNDER
STANDARD AND PREMIUM PLAN?

Desktop
Laptop
Tablet
Smartphone
Printer

OUR COVERAGE BENEFITS

Be stress-free with our warranty deals – we will ensure that your damaged devices go back to how they were when you first bought them. Simply scroll down to the table below to find out more about the various benefits exclusively available for you under the Standard and Premium Plans. Click on the coverage benefit that you want to know more about and make an informed decision to protect your favorite devices.

COVERAGE STANDARD PREMIUM
Replacement Parts
Service Labour
Diagnostic Service
Cleaning Service
Over the Phone Technical Support
1-Time Warranty Ownership Transfer
Digital Warranty Record
Priority Repair
1-to-1 Exchange (Beyond Repair)
Loan Units (Subjected to availability)*

1-Time Battery Replacement*
1-Time Cracked Screen Replacement**
1-Time Fire, Theft and Flood Replacement
Power Surge Protection
Number of Times Claimable Unlimited till Coverage Value
Coverage Value 100%
Excess Fees (Per repair service) No excess
Coverage Duration 24 Months

 

*Loan Unit and Battery Replacement is only applicable to Notebooks.

** Cracked Screen Replacement is only applicable to Notebooks, Smartphones and Tablets.

For the full terms and conditions, click here