Gain a peace of mind
with our latest protection plan

What people say

Hundreds of satisfied customers

Here’s why you should get your favorite devices covered

Our skilled technicians take pride on providing quality and reliable service for all your warranty needs. We ensure our customers peace of mind by making their devices as good as new by using high quality products. What’s more? At Star Shield, we understand the value of your money. Therefore, we provide our customers with a 100% coverage value with a 1-to-1 product exchange. Now enjoy our services at anytime, any place at your convenience with our large store network, now available with a wider product range!

Star Shield extended warranty elite plan

Star Shield’s Elite Extended Warranty Plan for Challenger’s Value Club Members is conveniently available for purchase at any Challenger outlet. Be protected with 2 years of our comprehensive coverage beyond the standard manufacturer’s warranty! It also comes with Accidental Damage Protection against any accidental handing of your electronics. Elite Extended Warranty Plan is only available for purchase in-stores on the day the device is being purchased. With an unlimited number of times claimable till coverage value, you can protect your latest and favorite devices from the uncertainties in the external environment and pass the responsibility onto us.



Digital Camera
Wifi Router
IP Camera


At Star Shield, we value your products and prioritize your satisfaction in terms of product utility above anything else. Be stress free with our warranty deals that ensure that your devices go back to how they were when you first bought them even after being damaged. Follow these simple steps to know more about the various benefits exclusively available for you. Simply scroll down to the table below that gives information on the various benefits. Click on the coverage benefit that you want to know more about and make an informed decision to protect your favorite devices. Our warranty plan ensures that you get the maximum returns on every investment with all the benefits that we provide.

Replacement Parts
Service Labour
Diagnostic Service
Cleaning Service
Over the Phone Technical Support
1-Time Warranty Ownership Transfer
Digital Warranty Record
Priority Repair
1-to-1 Exchange (Beyond Repair)
Loan Unit (Subjected to availability)*
1-Time Battery Replacement*
1-Time Cracked Screen Replacement**
1-Time Fire, Theft and Flood Replacement
Power Surge Protection
Number of Time Claimable Unlimited till Coverage Value
Coverage Value 100%
Excess Fees (Per repair service) No Excess
Coverage Duration 24 Months


*Loan Unit and Battery Replacement is only applicable to Notebooks.

** Cracked Screen Replacement is only applicable to Notebooks, Mobile Phones, Tablets and Fitness Trackers

For the full terms and conditions, click here.

Note: Elite Extended Warranty Plan is only available for purchase, in-stores. Customers who have purchased this plan do not have to register online.