Welcome to Star Shield - Singapore's Largest IT Service Network

extended warranty header

The Star Shield Pledge

Quality, Reliability and Service are our top priority. Star Shield uses only the best replacement parts and specialists to ensure that you only receive the best.

Why Star Shield Extended Warranty?

Manufacturer warranties often only provide a year of coverage from the date of purchase. Star Shield extended warranty plans maximise the protection of your electronics with additional coverage duration to protect your electronics for longer periods of time.

Compare and Choose the Best Plan

Star Shield offers the LITE, STANDARD, and PREMIUM extended warranty plan. Find the appropriate coverage that you need using this table or refer here for the full coverage table.


Battery Replacement, Power Surge Protection and Fire Theft, and Flood Replacement commences immediately from the date of purchase of your device during the first year of manufacturer's warranty.

Star Shield Standard Plan is used to be known as Star Shield Extended Warranty (SSEW) Plan.

Star Shield Premium Plan is used to be known as Star Shield Extended Warranty Plus (SSEW+) Plan.

Eligible Electronics

Star Shield extended warranty plans are applicable for PC/notebooks, tablets, mobile phones and printers with at least a year of manufacturer’s warranty. Check out our FAQ for the in-depth coverage.

Coverage Duration

The LITE warranty plan provides an additional 6 months of warranty coverage, while the STANDARD and PREMIUM warranty plan provides an additional 24 months of warranty coverage. 

How to Claim Your Warranty?

You may visit any of our 9 stores across Singapore with your faulty electronics to submit a claim. Alternatively, you may submit a claim via our contact us page.

OR if you have already purchased

Got more questions to ask?

For more information about our extended warranty plans, you can visit our FAQ page or contact us. Click here for the full terms and conditions.