Are you getting the maximum utility from all your favorite devices?
“Do you know” series
The Star Shield ‘Do you know’ series was launched in August 2018. A series of 7 short clips, it highlights the day to day issues that users might face with their electronic devices and helps in educating the users to gain a better understanding of the services that are available exclusively for them!
“Right vs Wrong” series
The Star Shield ‘Right vs Wrong’ series was launched in June 2019, to allow users to learn the right ways of taking care of their devices. A series of 6 short clips, it highlights the little details users can take note when dealing with their devices.
Check your repair status here!
Key in your Service Request (SR) number below to find out your repair statuses.
Please note: If your status shows ‘Pending Parts/Repair’, repair will take an additional 14 working days to complete.
Kindly contact us should you need more information on your repair status.
What people say
Hundreds of satisfied customers
Very fast service, I am extremely satisfied as the technician was very knowledgeable and had great skills!
The technician who assisted me was very well mannered, patient, pleasant and knowledgeable! He went an extra mile to satisfy his customers and was willing to go past the closing time to ensure I was completely sorted. He even said I could return to ask questions or seek help if I encountered any Challenges. Hence, I rate Star Shield very highly!
It was a positive experience with Star Shield!
The staff were very helpful, it took only a short while for me to get my unit!
The work was done professionally!
The technicians were really skilled and helpful. Their attitude and customer centricity was great! They did a fantastic job servicing my laptop.
The technicians were very helpful and were able to problem solve the issues I had with my laptop! Really great service.
The technicians were extremely helpful and patient. They were willing to answer my queries and advised me.